FAQ

1. What is the shipping time?

🔹 We deliver within the USA in 7-14 business days. International shipping takes 10-20 business days, depending on the region.

2. How can I track my order?

🔹 Once your order is processed, you will receive a tracking number via email. You can track your order here: Track Order.

3. What payment methods do you accept?

🔹 We accept Visa, MasterCard, PayPal, Apple Pay, and Google Pay.

4. How do I return a product?

🔹 We accept returns within 30 days of receiving the order. For more details, check our Return Policy.

5. Can I cancel or modify my order after placing it?

🔹 Orders are processed quickly, but if you need to make changes, please contact us within 12 hours of placing the order at support@happypawsstor.com.

6. Do you offer free shipping?

🔹 Yes! We offer free shipping on orders over $50.

7. What if I receive a damaged or defective item?

🔹 If your order arrives damaged or defective, contact us at support@happypawsstor.com with a photo of the item, and we will arrange a replacement or refund.

8. Do you ship worldwide?

🔹 Yes! We ship to most countries. Shipping rates and times vary depending on the destination.

9. Are the pet products safe and tested?

🔹 Yes! All of our products are made from pet-safe materials and undergo quality checks to ensure safety and durability.

10. How can I contact customer support?

🔹 You can reach us at support@happypawsstor.com or via our contact form here.

✔ If you have any other questions, feel free to reach out! 🐾😊